XLVIII & Co
Warranties
Warranties
At XLVIII & Co., we take pride in the quality and craftsmanship of our fine jewelry. To ensure your complete satisfaction and peace of mind, we offer the following warranties:
1. Diamond Replacement Warranty
We offer a free diamond replacement within the first year of purchase. If any diamond is found to be defective or is lost from its setting under normal wear, we will replace it at no charge. Please note that this warranty does not cover diamonds lost due to excessive force, abuse, or damage from other jewelry.
2. Complimentary Jewelry Polishing
For the first year after your purchase, we offer free polishing services to maintain the brilliance and luster of your jewelry. Simply bring your piece to us, and we will polish it to look as stunning as the day you first wore it.
3. Prong and Setting Repair Warranty
To ensure the security of your gemstones, we provide free prong and setting repairs within the first year. If any prong becomes loose or a setting is damaged under normal wear, we will repair it at no cost to you.
4. Rhodium Plating Warranty (for White Gold)
For white gold jewelry, we offer one free rhodium plating within the first year of purchase to restore its original shine and color. This service ensures that your white gold jewelry remains as beautiful as the day you bought it.
5. Ring Resizing Warranty
If your ring does not fit perfectly, we offer one free resizing within the first year of purchase. This warranty applies to rings that can be resized without compromising the integrity of the design.
6. Engraving Warranty
We provide one complimentary engraving service within the first year of purchase. Whether it’s a special date, name, or message, we will engrave your jewelry to make it uniquely yours.
7. Gemstone Replacement Warranty
In addition to diamonds, we offer free replacement of other gemstones that may become loose or fall out of their settings within the first year of purchase. This warranty covers gemstones under normal wear conditions.
8. Clasp and Closure Warranty
We provide free repairs or replacements for clasps and closures that may become damaged or fail within the first year. This ensures your jewelry stays secure and wearable.
* The warranties are valid from the date of purchase.
* Proof of purchase must be presented to claim any warranty service.
* Warranties do not cover damage caused by accidents, misuse, improper care, or unauthorized repairs.
* Services must be performed by [Your Company Name] to be eligible under these warranties.
* Additional limitations and exclusions may apply. Please refer to our full warranty policy for more details.
We are committed to ensuring your satisfaction and the longevity of your fine jewelry. If you have any questions or need to utilize one of our warranty services, please contact our customer service team.